Essential Job Tasks

Dispatch 8
The Dispatcher's primary responsibility is to answer emergency, non-emergency, and administrative voice & TDD calls for service while simultaneously entering the information into a computer-aided dispatch system.  

Based on the information gathered, the Dispatcher determines the nature of the call and what type of response is necessary.  For emergency calls requiring Fire and/or Emergency Medical Services, Police, and/or Animal Control response, the dispatches are made by radio according to established procedure, priority, and availability of field units.

The Dispatcher is additionally responsible for recording and monitoring the field-initiated activity of all units, and for retrieving and relaying information contained in the regional computer system, the state computer system (TCIC), and the National Crime Information Center (NCIC) system.